Shipping policy

SHIPPING POLICY

Last Updated: January 26, 2014

Mass Discount Center is committed to providing customers with a clear and reliable shipping experience.

ORDER PROCESSING

Orders are generally processed within 1 business day after payment has been successfully received and the order has been confirmed.

Business days are Monday through Friday, excluding recognized U.S. federal holidays.

Orders placed on weekends or holidays will normally begin processing on the next business day.

SHIPPING COST

Standard shipping is FREE for eligible orders shipped within the United States unless otherwise clearly stated during checkout.

SHIPPING TIME

Estimated transit time after processing is approximately:

5 to 7 business days

Estimated total delivery time:

Processing: 1 business day
Transit: 5 to 7 business days
Estimated total: approximately 6 to 8 business days

Delivery dates are estimates and may occasionally be affected by:

• Carrier delays
• Severe weather
• Holidays
• High order volume
• Address issues
• Transportation disruptions
• Other circumstances outside our reasonable control

SHIPPING DESTINATIONS

We primarily ship to valid addresses within the United States.

Customers are responsible for providing a complete and accurate delivery address.

ORDER TRACKING

When tracking information is available, it will be provided after the order has shipped.

Carrier tracking systems may require up to 24 hours after shipment to display tracking updates.

MULTIPLE SHIPMENTS

An order containing multiple products may occasionally be delivered in separate packages depending on product availability and fulfillment arrangements.

ADDRESS CHANGES

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered fulfillment or has been shipped.

DELIVERY ISSUES

If your order has not arrived within the estimated delivery period, please contact us so we can review the shipment status.

If a shipment is confirmed lost or another eligible shipping issue occurs, we will work with the customer to provide an appropriate resolution.

CONTACT

Mass Discount Center
45 Palm Ave
Hercules, CA 94547
United States

Email: contact@massdiscountcenter.com