Order Cancellation Policy

Last Updated: January 26, 2024

Customers who wish to cancel an order should contact Mass Discount Center as soon as possible.

CANCELLATION BEFORE SHIPPING

If your order has not yet been shipped or entered final fulfillment, we will make reasonable efforts to cancel it.

Submitting a cancellation request does not guarantee cancellation.

ORDERS ALREADY SHIPPED

Once an order has shipped, it generally cannot be canceled.

After delivery, eligible products may be returned in accordance with our Return and Refund Policy.

REFUNDS FOR CANCELED ORDERS

If an eligible order is successfully canceled after payment has been processed, the refund will be issued to the original payment method.

The time required for a refund to appear may vary depending on your bank, card issuer, or payment provider.

PARTIAL CANCELLATIONS

If an order contains multiple items, we may be able to cancel only the items that have not yet entered fulfillment.

HOW TO REQUEST CANCELLATION

Please contact us as soon as possible and include your order number.

CONTACT

Mass Discount Center
45 Palm Ave
Hercules, CA 94547
United States

Email: contact@massdiscountcenter.com